Can tech be better? What can we do as PMs to be more critical and ask more questions.

A vacation away from Twitter and Silicon Valley usually serves as healthy step back and usually allows me to take a higher level look at how tech is perceived by outsiders. The unpleasant truth is that tech is no longer the shining light it once was (once being a scant few months ago) and people … Continue reading Can tech be better? What can we do as PMs to be more critical and ask more questions.

Dynamic pricing and fairness – how to plan for acceptance

I read an interesting article last week in the NY Times that discussed the fairness, or lack thereof, of dynamic prices in different industries. The case studies included pricing for show tickets, electricity during periods of high-demand, toll roads and congestion fees, prices of essential goods after a natural disaster, and, yes, Uber with its … Continue reading Dynamic pricing and fairness – how to plan for acceptance

The debate around the new ad-blocking apps is now about ethics in advertising

Yesterday Apple allowed ad-blocking apps in the app store for the first time with iOS 9 and, lo and behold, they became the most downloaded apps in the iTunes store in a few hours. The most popular choices are Peace, $2.99, Purify, $3.99, and Blockr, $0.99. This is a testament to how frustrating the user … Continue reading The debate around the new ad-blocking apps is now about ethics in advertising

The thin line between delighting the user and freaking them out

Over the weekend I received an email from a company I very rarely do business with, Eventbrite, telling me what upcoming events my friends D and R are going to in my area. Since I have bought a handful of tickets via Eventbrite, and nothing recently, I assume they were trying to trigger a visit … Continue reading The thin line between delighting the user and freaking them out