Earlier this month, at the Google Pay sandbox at I/O, Google demoed a “smart mirror.” From what I saw in the demo, the mirror currently has the ability to track and display on the mirror products brought into the dressing room via an RFID tag on each item, show the item’s size and color and … Continue reading It’s time for a smarter shopping mirror – says everyone who hates trying on stuff in stores
Much was made about the rise of online shopping this past holiday season. Amazon, specifically, had a great season but in general online sales increased by 11% over 2015, with mobile sales rising by 23% according to Adobe, who measures 80% of all online transactions from the top 100 U.S. retailers. Yet in a recent … Continue reading The state of fashion retail: stores strike back!
It’s the first week of December, just another week in the busiest shopping season of the year for many American retailers for whom holiday sales account for “as much as 30 percent of annual sales.” Retailers will jump through hoops to get shoppers to complete purchases, offering freebies, sales and “doorbusters” just to get customers … Continue reading It’s the most wonderful time of the year… new adventures in shopping
Last week, Tim Gunn (you know him from Project Runway) wrote an interesting op-ed about how fashion designers were ignoring a large section of American women. “There are 100 million plus-size women in America, and, for the past three years, they have increased their spending on clothes faster than their straight-size counterparts. There is money … Continue reading Why we’re still struggling to buy clothes online… at least women are
In anticipation of the upcoming Crunchie awards, TechCrunch released the list of nominees, er, finalists for the Best Mobile App of 2015. This award will go to “the mobile application that made the most waves in the mobile app landscape in 2015.” That’s quite an accolade so let’s take a closer look at these finalists, … Continue reading The best mobile app of 2015, according to TechCrunch
There is a vast difference between the in-store and online experience for apparel brands, and this is more obvious for luxury brands. Even the high-end stores such as Nordstrom and Bloomingdale’s offer a great in-store experience and a “same as everyone else” experience online. Listening to an interview with Clique Chic’s CEO, Jessica Martino, I was … Continue reading What high-end stores can learn from Clique Chic, a luxury fashion startup
If Amazon Dash isn't an April Fools prank (big if!) it’s an amazing meld of the Internet of Things and Frictionless commerce. Dash buttons are small, branded buttons that can be stuck or hung near a products place of use, say, in the laundry room for detergent and in the bathroom for razors. The buttons … Continue reading Amazon Dash button: if it’s real, it’s spectacular!
If you’re on Twitter, chances are you’ll encounter customer service shout-outs from the people you follow. Mostly these are cases where customers are frustrated with larger companies and have had no luck resolving their problem in a traditional way (calling the dreaded call center) and have taken to social media to try and get a … Continue reading Why Shyp has a huge opportunity but an incredible challenge
Yesterday Jet, a members only marketplace said to be a mix of the best of Amazon and Costco but has yet to launch, raised $140M led by Bain at (you might want to sit down) a valuation of nearly $600 million. This for a company that hasn't launched, a marketplace that hasn't sold a single … Continue reading Jet: show me the product!