Can tech be better? What can we do as PMs to be more critical and ask more questions.

A vacation away from Twitter and Silicon Valley usually serves as healthy step back and usually allows me to take a higher level look at how tech is perceived by outsiders. The unpleasant truth is that tech is no longer the shining light it once was (once being a scant few months ago) and people … Continue reading Can tech be better? What can we do as PMs to be more critical and ask more questions.

Digital Wellness on Android: a second look

I got a chance to look at Google’s digital wellness feature on a developer’s version of Android P and it was interesting but also a bit disappointing. As I said in my previous post last week, just having access to this data is helpful and enlightening. I opened up the dashboard at around 5:00pm and … Continue reading Digital Wellness on Android: a second look

Digital Wellness: the future of mobile app development or a passing fad?

The data is out: we’re addicted. We’re spending almost six hours a day online and of those 3.3 hours are on mobile devices. We are officially addicted to our phones.  The conversation around addictions often focuses on the addicted “just stopping” whatever it is they’re addicted to. Yet an entire industry built on gum and … Continue reading Digital Wellness: the future of mobile app development or a passing fad?

Five product trends that were showcased at Google I/O

I was lucky to attend Google I/O last week and after the excitement around the announcements had died down, I was left with five intriguing product trends that not only show where Google is headed but also, in some ways, the rest of the industry. These do not by any means include all the announcements … Continue reading Five product trends that were showcased at Google I/O

Google Maps is creepy. It’s time to think differently about user data collection and use

We’re in a period of heightened user privacy concerns, amidst users' growing understanding of the breadth and depth of the personal data collected about them. One would think, as a product manager, that this might be a time for being more respectful of user privacy and to be less blatant about how much sensitive data … Continue reading Google Maps is creepy. It’s time to think differently about user data collection and use

Disneyland lines: what an app can and cannot do

Anyone who has been to a Disneyland on a somewhat busy day knows that the recurring theme of the entire visit will be standing in lines. This is such a painful topic at Disneyland that comedian Jim Gaffigan has said: “Disneyland is like standing in line at the DMV. And that’s it.” Lines at Disneyland … Continue reading Disneyland lines: what an app can and cannot do

Intentional nostalgia: a guide

A few years ago, a coworker brought in a box of cookies his grandmother had sent him that were exactly like ones my grandmother used to bake. The moment I opened the bag, saw and smelled them, I was transported back into my grandmother’s kitchen, to when I was a child and she baked them … Continue reading Intentional nostalgia: a guide

Dynamic pricing and fairness – how to plan for acceptance

I read an interesting article last week in the NY Times that discussed the fairness, or lack thereof, of dynamic prices in different industries. The case studies included pricing for show tickets, electricity during periods of high-demand, toll roads and congestion fees, prices of essential goods after a natural disaster, and, yes, Uber with its … Continue reading Dynamic pricing and fairness – how to plan for acceptance

Context changes everything: maps, cupcakes and how to meet user expectations

I was offline for a few days so I didn’t hear about the Google Maps cupcake feature until yesterday, when Google pulled it. The feature essentially showed users how many calories they could burn by walking to their destination and they measured that walk by cupcakes. Users responded by saying it felt judgemental to provide calories … Continue reading Context changes everything: maps, cupcakes and how to meet user expectations

App feature I love: ‘Go Later’ in Waze

Every once in awhile I encounter a feature in an app or service that is so smart I have to, well, write a blog post about it. Today I’m loving Waze’s “Go later” button, an option at the bottom of the destination action sheet that opens a screen that I think is extremely well designed … Continue reading App feature I love: ‘Go Later’ in Waze